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| The experience users have with interactive systems is crucial for their productivity and satisfaction. We design products and interfaces for the Web, desktop applications, mobile devices, kiosks, multi-media exhibitions and real world interaction systems. |
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Research for innovation |
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/// What is it? /// |
/// Our offer /// We offer focused user research to provide the foundation for product and services innovation, applying the latest design research methodologies. We analyse the context of use for existing product or product prototypes, study new environments and situations to identify new needs for services. On top of the in-depth analysis of the users and situations, we provide concrete ideas for product innovation. |
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Requirements analysis and functional design |
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| /// What is it? /// Requirements analysis and functional design deals with identifying, structuring and describing the needed behaviour of the system to meet user needs. Understanding the market and the users is essential for successful product design. |
/// Our offer /// To explore what your potential users need and appreciate, we apply a range of methodologies like contextual inquiry, workplace and field studies with observation, interviews and focus groups, questionnaires. To our client we don't provide just qualitative and quantitative data, but actionable recommendations on product design, such us user profiles, user tasks matrix, use cases and usage scenarios. |
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Interaction and information architecture |
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| /// What is it? /// From a user's point of view, interactive products and services rely not only on a well-structured information architecture, but need to provide an accessible space that enables interaction. |
/// Our offer /// We design interaction and information patterns and architectures that enable usage of the system. Knowledge of user tasks and mental models, together with various techniques enable us to define the best possible experience for the user. |
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Content collection, creation and management |
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| /// What is it? /// Content still is the major reason for users to access information portals. Its creation and management causes most work and costs. Although content management systems (CMS) simplify content related activities, they still need to be supported by a sound process. |
/// Our offer /// We offer services and consulting on: • Initial content analysis and gathering. • Content structuring and information design. • Content adjustment to the new media. • Design of content creation and management processes. |
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Creative approach |
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/// What is it? /// |
/// Our offer /// We develop style guides, interface visual elements, such as icons and forms. Where appropriate, we create advanced multimedia content and animations. |
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Usability testing and expert evaluation |
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/// What is it? /// |
/// Our offer /// We offer international usability testing from test planning and user recruitment, to testing and documentation, to the analysis of results and usable recommendations. Our expert reviews focus on all aspects of user experience, such as emotional acceptance, user tasks fulfilment ratio, compliance to standards and guidelines and best practices in branding, visual design usability. |
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References Our consultants worked on projects for: » Deutsche Telekom Laboratories, Germany » Waseda University, Japan » SAP AG, Germany » NeoMotion GmbH, Germany » Vodafone AG, Germany » In other Words, Israel » Bentley College, USA » Hewlett-Packard, USA » Rolex, Switzerland » Lafarge, Germany » Siemens AG, Germany » Baan, the Netherlands and a number of other clients. We also regularly present at conferences and publish professional articles. |
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